Returns and exchanges should be shipped with your name, order number, and a brief explanation of the return/exchange within 15 days of your order’s delivery date. Products will only be valid for exchange/return if the original tags are affixed and/or have not been worn, washed, or altered.
Buyer is responsible for exchange/return shipping charges. We recommend you use a carrier that provides tracking, as The Alumni Zone, Inc. is not responsible for lost shipments. We will exchange your items for the correct size and/or alternate style. Returns will be credited with a Gift Certificate for future use. Please contact us at firstname.lastname@example.org for the return address for all exchanges and returns.